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Memyx

Memyx Chat

Talk to your company’s memory

Your team asks in plain language and gets answers grounded in the organization’s knowledge. Every answer cites its sources and, if memory does not hold the information, Chat says so instead of inventing it.

What you can do with Chat

Ask whatever you need

Real questions from your team and the kind of answer they get. Bracketed data is sample data.

Sales team
What were the best-selling products this quarter?
Here is what sold between [DATE] and [DATE]:
ProductUnitsAmount
[Producto A][N][$]
[Producto B][N][$]
[Producto C][N][$]

By period, with currencies kept separate and net of returns.

Sales team
Which category is growing and where do we have business opportunities?
[Category A] is growing month over month. You could push harder where it rises most:
  • [Category A]: [+X%] growth over the previous month
  • Opportunity: push [PRODUCT] in [CHANNEL OR AREA]
Sales analysis by category, with a monthly series
After-sales
Which after-sales processes could we improve?
According to the documented processes, a customer claim currently goes through [N] steps. You could improve:
  • Merge [STEP A] and [STEP B] 1
  • Define a response time for [CASE] 2
1 After-sales process2 Warranty policy

Analysis based on what is documented, with citations. If evidence is missing, Chat says so.

Sales team
Prepare a quote for [PRODUCT] for [CUSTOMER].
Done. It is pending approval in Nexo.
ProductQty.Total
[Producto A][CANT.][$]
PDF available once approved
Whole team
What is the warranty policy?
The warranty covers [CONDITIONS] for [PERIOD]. 1
1 Warranty policy

Every claim carries its citation; if there is no evidence, it says so.

Whole team
Do we have [PRODUCT] and at what price?
Yes: [PRODUCT] at [$], the current catalog price. If it does not show up, I will suggest alternatives such as [PRODUCT B].
Live catalog

Sales analysis is for the internal team only.

Illustrative examples. They will be replaced with real screenshots.

From question to a verifiable answer

01

Ask

Anyone on the team types their question the way they would say it out loud.

02

Memory search

Memyx searches company knowledge, with policies first; for products and prices it queries the live catalog.

03

Answer with citations

Every claim carries its reference, which opens to the full source.

04

No evidence, no invention

If the information is not found, the model is not even consulted: Chat says so honestly.

Built so you can trust every answer

01

Citations in every answer

Claims carry numbered references to the source memories. One click shows the full context of where each fact came from.

How long is the warranty on refurbished equipment?
Under the current policy, refurbished equipment has a [PERIOD] warranty 1. It does not cover damage from misuse 2.
1 Warranty policy 2 Terms of service
Illustrative example. To be replaced with a real screenshot.
What about equipment imported by third parties?
I could not find that in the company memory. You can check with the responsible team.
Illustrative example. To be replaced with a real screenshot.
02

Honest when there is no data

If memory does not hold the answer, Chat does not guess. It says it did not find it, so your team knows exactly what is left to document.

Company policies first

Your organization’s mandatory rules (keystones) take top priority in every answer.

Isolation and audit

Each company sees only its own information and every query is logged in the Memyx engine.

Read-only

Conversations are not saved as memories: asking never alters the company’s knowledge.

Included in your deployment

Chat runs next to the engine, in your own infrastructure. We enable it for you.